Shipping policy
Thank you for shopping with Blackstone Coffee. We want to make sure your order arrives safely and on time. Please read the following details about our shipping process:
Order Processing Time
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- International Shipping: 7–21 business days (depending on the destination)
- Shipping times may vary during peak seasons or due to carrier delays.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and the items in your order.
- Free shipping is available for orders over a certain amount (e.g., $75).
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can use this number to track your package directly on the carrier’s website.
Shipping Restrictions
- We currently ship to addresses within the United States and select international destinations.
- Coffee and merchandise cannot be shipped to P.O. boxes.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us at support@blackstonecoffee.co within 7 days of delivery.
- We will work with the carrier to resolve the issue and may replace items when necessary.
Additional Information
- Blackstone Coffee is not responsible for delays caused by customs, carriers, or incorrect addresses provided at checkout.
- Please ensure your shipping address is complete and accurate to avoid delays.
Thank you for choosing Blackstone Coffee. We are committed to delivering your order safely and promptly so you can enjoy your coffee and merch without worry.